Vendredi, Novembre 30, 2018 mobile app artificial intelligence motor insurance insurance AXA AXA Partners Automation Customer Journey Claims Management
Have you ever been stuck on the road under the rain, your car unwilling to carry you & your family back home ? AXA Partners wanted to ensure your experience be as smooth as possible, with an app.
Mardi, Juillet 18, 2017 intelligence artificielle artificial intelligence big data elastic search complaints letters automation lean 6-sigma banking hadoop BNP Paribas
BNP Paribas suffered a number of penalties due to a too long delay in answering its customers' complaints. But shortening this delay using conventional Lean / 6-sigma methodology revealed to be very tricky, so we simply disrupted the process altogether.


